Thank you for using Katie Winkler Makeup Artist's services. We would like you to please read all our terms and conditions so that you are full aware of our rights when booking your makeup service/purchasing your lipstick. Using this website (www.katiewinklermakeup.com.au) and booking with us signifies that you agree to our terms and conditions.

PART 1 – SUMMARY AND INTERPRETATION

AGREEMENT between Katie Winkler Makeup Artist Pty Ltd. and "Customer":

“Accommodation Expenses” means accommodation costs incurred by an Artist in relation to a Booking due to a long commute and an early start time.

“Additional Costs” means any costs required for the provision of the Artist Services for a particular Booking including, but not limited to:

  1. (a)  Travel Expenses;

  2. (b)  Early Fees;

  3. (c)  Parking Expenses; and

  4. (d)  Accommodation Expenses.

“Artist” means a makeup artist and/or hair stylist from our network of freelance artists that we act as agent for;

“Artist Services” means the makeup, hair and other beauty services provided by the Artists;

“Booking” means a booking for an Artist to provide you with particular Artist Services secured by payment of a Deposit.

“Customer” means the person or legal entity listed on the purchase invoice and includes anyone acting on their behalf;

“Deposit” means a non-refundable, non-transferable payment reflecting a percentage of the total Service Quote amount for a Booking Enquiry (as determined by us) that is payable in order to secure a Booking;

“Deposit Invoice” means the tax invoice in respect of the Deposit amount;
“Early Fee” means costs that may be applied by an Artist due to an early appointment time
;

“Fees” means the fees associated with a Booking as stipulated by us including any Additional Fees;

“Final Booking Details” means all details relevant to your Booking including the Booking destination, Booking date, Booking time and the Artist Services to be provided. 

“Final Invoice” means the tax invoice in respect of the outstanding Fees associated with a Booking (the total Fees reduced by any Deposit paid);

“Parking Expenses” means costs for the Artist parking at the Booking destination on the Booking Date.

“Travel Expenses” means costs associated with an Artist travelling to Booking destination/s. These expenses may vary and are subject to the particular Artist’s terms and conditions. If the Artist is required to fly to the Booking destination appropriate flight, transfer, allowance and other opportunity costs will be outlined in your Quote;

“Trial” means an appointment with the Artist prior to the Booking Date to try and discuss the look and style prior to the Booking Date.

PART 2 – KATIE WINKLER MAKEUP ARTIST SITE

All contracts/dealings between Katie Winkler Makeup Artist Pty Ltd. Trading as KEKO (ACN 615433728) and any person (‘Customer’) relating to any goods or services provided and supplied by Katie Winkler Makeup Artist Pty Ltd. to the Customer through the website katiewinklermakeup.com.au (‘Website’) are subject to the terms and conditions of trade set out below (‘these Terms’).

By using the Website, the Customer agrees to be bound by these Terms.

Katie Winkler Makeup Artist Pty Ltd. has the right to remove or vary these Terms at any time without notice. It is the Customer’s responsibility to be aware of any changes made to these Terms and by continuing to use and visit the Website the Customer agrees to be governed by these Terms and Conditions.

Katie Winkler Makeup Artist Pty Ltd. reserves the right to withdraw the Services without notice and will NOT be liable (if for any reason) the Website is unavailable during any period.

 

Please Note: Katie Winkler Makeup Artist Pty Ltd. may restrict access to the Website without notice at any time.

  1. Any Order, Booking Enquiry and/or purchase made by you using this Site is an acknowledgement by you that:

    1. (a)  you are over the age of eighteen (18) years, or have obtained the relevant permission from a parent or guardian; and

    2. (b)  you accept the Agreement and agree that you have entered into a binding legal contract with us in relation to the Agreement.

 

PRIVACY POLICY

 

INFORMATION WE MAY COLLECT FROM CUSTOMERS - In order to provide better service to our valued customers, Katie Winkler Makeup Artist may request personal details such as your name, address, telephone number or e-mail address. If you choose to withhold requested personal information, Katie Winkler Makeup Artist may not be able to provide you with the customer service you require should that depend on the collection of that information, particularly if the collection of that information is required by law.

 

Katie Winkler Makeup Artist will not sell or disclose the Customers personal information/details to any third party without the customers consent unless in the purpose of purchase/depsoit/delivery or if necessary to comply with laws, investigations or legal proceedings.

For transaction security for debit and credit card payments, Katie Winkler Makeup Artist uses 'Stripe'.

 

PROPERTY

All content made available to the customer via the Katie Winkler Makeup Artist Website is property of Katie Winkler Makeup Artist.

The customer can view, download, copy and/or print the images accessible on the Katie Winkler Makeup Artist Website for personal use only and may NOT be altered in anyway.

The customer is not permitted to alter or re-produce the images on the Katie Winkler Makeup Artist Website in any manner without permission from Katie Winkler Makeup Artist.

The customer may NOT remove any trademarks made by Katie Winkler Makeup Artist on any images, campaigns or marketing materials.

PART 3 – OUR TEAM SERVICES

At KEKO by Katie Winkler Makeup Artist, we are working on behalf of the artists to book their appointments. We are not employers of the artists, they are contracted to us. When you submit a Booking Enquiry, you are engaging our makeup agency to provide the Client Services.

The Artists will provide the Artist Services to you and we are solely responsible for booking the services and providing relevant information for the artists and securing appointments with deposits. ​The Artist is responsible for collecting the remaining balance of service from customer in the exception of Head Makeup Artist, Katie Coleman (Winkler). 

To book any Artist Services you must submit a Booking Enquiry to us through the Site at https://www.katiewinklermakeupartist.com.au/contact and not with the Artists directly.​ Your Booking Enquiry may specify your desired Artist (as listed on the Site). If you do not specify an Artist, we will use our best endeavours to match you with the most suitable Artist based on your needs as provided in your Booking Enquiry.​

BOOKING: When confirming your booking request we will disclose the information you provide to the relevant artist providing the service and will prepare a quote for the total amount owing including any additional costs. Once confirmed by customer, we email a deposit invoice with relevant information to make payment to secure your booking.

All enquiries and communication regarding your booking and fees must be done directly through Deb, our booking administrator, and not the artist. Any changes the artist chooses to make on the day will not be binding by us. Valet parking is mandatory if available at accomodation as the artists have heavy makeup/hair kits and lighting. This expense will be billed directly to you room as part of the Parking Expense agreement. 

DEPOSIT PAYMENTS: A Deposit payment for any service with Katie Winkler Makeup Artist and team is non-refundable or transferable and is required when any makeup booking is requested for it to be confirmed and secured. Without payment made, we cannot promise that your requested date or time will remain available. 

BALANCE PAYMENT TO ARTISTS: All monies must be paid in full seven (7) days before day of service if paying by direct debit. Artists bank details can be provided upon request. If cash payment is preferred, monies must paid before makeup services commence on the day directly to the artist.

TRIALS: For an additional Fee, you may request a Trial appointment with the Artist to discuss and try the desired look before your big day. If you would like a trial, you will receive a deposit invoice to secure your booking with the artist. Balance payment is made directly to the artist on the day via direct debit or cash.​

 

PAYMENT OPTIONS WITH KATIE:

Katie Winkler Makeup Artist accepts Cash, Mastercard, Visa and Direct Debit. (Square terminal facilities Available)

All prices are in Australian Dollars and include GST. Invoices are sent to your desired email address once booking is confirmed and can be paid online.

Please note there is a minimum freelance charge for Saturdays of $600.00 and $250.00 on weekdays.

 

Commonwealth Banking

Account Name: Katie Winkler Makeup Artist

BSB: 063146, Account No: 10425913

***Please add your name in the description details***

BOOKING CHANGES: After a booking is secured and deposit is paid, any requests to alter your booking requires notice. We will do our best to make these changes for you however it is subject to the artists availability and scope of work on that day. We will make effort to accomodate as best we can.

Please Note: The artist is not obligated to service beyond agreement when booking it made, including timings on the day. You are paying per face not per hour. If you cause a delay to the booking agreed, you acknowledge this may compromise the delivery of service. ​We allocate estimated timings for each person on behalf of the artist which is emailed when bookings are confirmed. Please note: If, with no fault to Katie or her team, run behind the scheduled time, there are additional overtime charges of $30 per half hour. This will be invoiced to your the following day.

CANCELLATIONS: Deposits are non refundable and non transferable (unless impacted by COVID19).

If you fail to attend or be available for a Booking you are not entitled to a refund and forfeit all monies paid by you in respect of the Fees (including the Deposit). 

In the unliklely event that the artist cancels, which are not within our or the artists reasonable control, we will get in contact with you as soon as possible and send another similar artist (in experience and style) to you along with any relevant notes/photos (if a trial has been done). If no artist on our team is available and we are unable to fulfil your booking, a full refund will apply as well as recommendations of other artists in the area. 

OPENING HOURS

Katie Winkler Makeup Artist is a freelance business and hours vary week to week depending on bookings. A surcharge of 10% will incur if booking is earlier than 6:30am or later than 6:00pm on any day and will also apply on Sundays.

Please email info@katiewinklermakeup.com.au or text our administrator, Deb on 0403 264 904 for bookings.

 

The following days are an exception:

Good Friday – CLOSED

Easter Sunday – CLOSED 

Christmas Day – CLOSED

New Years Eve – CLOSED

New Years Day – CLOSED

 

Katie Winkler Makeup Artist will inform you via Instagram or Facebook if makeup services are unavailable for any other days or times. 

Please Note: These Public Holidays can be booked if required however a surcharge of $50.00 will incur. 

 

TRAVEL CHARGES

A minimum of four (4) faces applies for any freelance booking.

A minimum freelance travel fee of $50.00 applies, 

Toll charges & Parking fees may also apply. If valet parking is available, this will be charged to your room in accordance to this agreement.

Touch up services (after the ceremony / before photos) can be added with a $100 per hour fee. Alternatively an exclusive wedding day rate can be tailored for your needs.

 

PRICE LIST

Katie Winkler Makeup Artist has the right to change any price at any time without notice to the customer, unless the customer has placed an order at a stipulated price (then the alteration in price is not applicable).When booking any service with Katie Winkler Makeup Artist, the customer agrees to these prices.

A minimum of $250.00 for any freelance makeup booking applies.

Please Note: Only one gift voucher, promotion, discount code can be valid per service booked!

YOU ARE ALSO PAYING PER PERSON NOT PER HOUR FOR MAKEUP. Once Katie has completed all makeup applications (based that everyone is on time) she will be moving onto her next booking. If you would like her to wait, the fee is $30.00 per half an hour.